Accessibility Statement for Florist St Paul’s Cray

Our Pledge to Accessibility

At Florist St Paul's Cray, we believe that every customer, regardless of ability, should enjoy a seamless and inclusive online experience. Accessibility is central to our mission, as we strive to make it easy for everyone in St Paul's Cray to order beautiful flowers online. We are dedicated to ensuring our website is welcoming, functional, and accommodating to all users, including those with disabilities.

WCAG 2.1 AA Compliance

We are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These globally recognised guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, such as visual, auditory, cognitive, and mobility impairments. Florist St Paul's Cray has incorporated these guidelines into the design, content, and functionality of our website to ensure an accessible florist experience in St Paul's Cray for everyone.

Screen Reader Compatibility

Our website is optimised for compatibility with popular screen readers. Customers who rely on assistive technology can efficiently navigate our site, locate relevant information, and complete their flower orders online. We routinely test our digital storefront using screen readers to confirm that all menus, product descriptions, and interactive controls are clearly labelled and easily operable. This ensures that every St Paul's Cray customer, regardless of vision levels, can access all the features they need when arranging a flower delivery.

High Contrast Design for Visual Accessibility

We understand the importance of visual clarity for all users. That’s why the Florist St Paul's Cray website incorporates a high contrast design, enhancing text readability and making imagery clear. By using colour contrasts that meet or exceed WCAG 2.1 AA guidelines, we ensure that customers with low vision or colour blindness can comfortably browse and place orders online in St Paul's Cray without barriers.

User-Friendly Navigation

Accessible navigation is crucial for creating an inclusive online experience. Our website provides logical structure, keyboard-accessible menus, and consistent layouts across all pages. These design practices help all customers, including those using alternative input devices or assistive technologies, to move easily through our online florist shop and complete orders with confidence.

Continuous Accessibility Improvements

Florist St Paul’s Cray is committed to ongoing accessibility enhancement. We regularly review our website’s features and content, and we stay up to date with evolving best practices and standards. Input from our customers plays a key role in guiding our efforts to provide the most accessible florist service possible in St Paul's Cray.

Contact for Accessibility Support

If you encounter any accessibility issues or have suggestions on how we can improve, we want to hear from you. Your feedback is vital in ensuring that our online flower ordering experience is truly accessible to all members of the St Paul’s Cray community. Please reach out through our contact form or in person at the shop to discuss any specific needs or challenges. Our team is dedicated to addressing your concerns promptly and making necessary improvements, so everyone can enjoy the convenience and beauty that Florist St Paul's Cray has to offer.